Service

Missed-call text-back for UK cleaners

When you are mid-clean, you cannot answer the phone.

The setup

What we put in place

  1. Your number stays yours Keep the number on your van, Google profile and cards. Calls you miss trigger the text.
  2. On-brand SMS Wording you approve, with a clear opt-out line for PECR compliance.
  3. Capture what matters Type of clean, frequency, bedrooms or size, area, and a callback number.
  4. Alert you The lead lands by SMS, email or sheet — your choice — so you can quote when you have a moment.
  5. Tested handover We walk through a live missed call with you before go-live.

Who it suits: Domestic cleaning firms with 2–15 cleaners where the owner is often on jobs.

Ask about missed-call text-back

Related packages

  • StarterText-back, quotes, reviews
  • CoreAdds booking, reminders, payments
  • PlusListed; not the pilot focus

See full pricing.

Questions

Frequently asked questions

Cannot see yours? Ask on the free audit form.

Do I have to change my phone number?

No. You keep your existing number. Missed calls are forwarded (or use a dedicated number if you prefer).

Is this the same as an answering service?

No. There is no call centre. Callers get a text from your business name, reply by SMS, and you get a written lead.

Is SMS marketing allowed?

Service messages that respond to a missed call are treated differently from marketing blasts. Every message still includes an opt-out, and we set wording carefully under PECR. This is not legal advice — see our PECR guide.

How is this different from Call2SMS or similar tools?

Those tools do text-back well. CleanDesk is done-for-you setup by someone who runs a cleaning firm, wired into your quote form and (on Core) booking flow — not a self-serve SMS product alone.

Free, no obligation

Ready for a free audit?

Tell us how enquiries reach you today. We will say plainly whether a Starter setup would help.

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